Rental Conditions
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Flexible Cancellation Policy
When confirming your reservation, we will normally ask you to make an advance payment of 10% of the total amount of the reservation. In the event that you have to cancel your reservation for any reason, we will fully refund the amount of the advance if you cancel before 15 days of the departure date.
In the case of sailing boats and luxury yachts, due to their special characteristics, the amount of the advance payment is usually between 20-50%, depending on each yacht. In this case, please contact us and we will gladly inform you of the conditions.
Changes and Cancellations due to bad weather
If the day of your departure by boat the maritime conditions are not adequate, we offer you the possibility of changing it for another day at no cost. We don’t want you to leave Mallorca without enjoying this incredible experience! If, for any reason, you cannot make the change of date, we will refund the entire amount of the reservation.
Excellent Customer Service
Our priority at MaksyBoats is to make our customers enjoy the most satisfactory experience possible. That is why we keep our boats in perfect working order and we care about providing excellent customer service.
Trial before Go
You can perform a boat test with boats that do not require license. The customer is allowed to navigate for 10 minutes inside the port to test the boat. If the customer is not satisfied, he returns to port and a full refund of the money is made.
Insurance with franchise
All boats have full insurance with franchise. For this reason the client is required to pay a deposit at the time of leaving with the boat. The deposit is returned upon return of the boat to port without damage and with all the material originally delivered. The amount of the franchise is different depending on the boat. Please, refer to the conditions in chosen boat detail page. On skippered boats no deposit is required.
VAT
It will depend on the rental conditions of the boat that VAT is included or not in price, please check the description of the boat.
Why choose MaksyBoats?
We are real people
We are not a virtual agency. We live in Palma de Mallorca and work every day in Port de Sóller. If you have any problems (which we hope will not happen) we will be there to help you.
Excellent customer service
We have more than 15 years experience in the nautical sector. Excellent customer service is one of our priorities.
We are safe
All our boats have the navigation security measures established by law and all-risk insurance. We take all Anti-COVID measures to ensure the protection of our customers.